Terms & Conditions

Casa el Delfin maintains this website for your information and communication. You may not, however, distribute, modify, transmit, reuse, repost, or use the content of the site for public or commercial purposes, including text and images, without the written permission of Casa el Delfin, Trinidad, Cuba.

We endeavour to include accurate and up to date information in this site. Casa el Delfinmakeno warranties or representations as to its accuracy. Casa el Delfin assumes no liability or responsibility for any errors or omissions in the content of the site.

Payment Details

Prices are per room per night payable in cash on arrival.

Cancellation

We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

Arrival & Departure

Your accommodation is available to you from 3pm on the day of arrival, unless otherwise arranged. Please be ready to leave your accommodation by 11.00am on the day of departure, unless otherwise arranged. Your bill for any extras or services taken during your stay is payable on departure.

Damages and Breakages

You are responsible and liable for any breakages or damages which you or any member of your party cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we reserve the right to send you an invoice, for repair or making good if the damage or breakage is significant. We may make an additional charge if you did not report this.

Liability

We do not accept liability for damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Children

We accept children. We do not offer any child reductions. Data Any data gathered during the course of your booking may be held on computer. We execute appropriate protection of all personal information provided.

1. Introduction
   1. We are committed to safeguarding the privacy of our website visitors; in this policy we explain what cookies are, how we use them, and how they may affect you.
   2. Use of our website constitutes agreement to this policy and consent to our use of cookies in accordance with the terms of this policy.

1. Policy Acknowledgements
   1. This document was created based on the free template available from SEQ Legal

1. What are cookies?
   1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
   2. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
   3. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

1. What cookies do we use?
   1. We use both session and persistent cookies on our website.
   2. The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
      1. We use a permanent cookie to track your preferred language. This is set to expire annually.
      2. We use sessional cookies to recognise your computer. This is used for example after you have logged in to keep you logged in as you move between articles on our website. These cookies help us to personalise your website experience and help us to prevent fraud and improve the security of the website.
      3. We use a permanent cookie to record whether you have chosen to agree to our use of cookies, as per the terms of this policy. This is set to expire every two months.
      4. Finally we use permanent google analytics cookies to anonymously track and report on our website traffic.

1. How can I refuse/delete cookies?
   1. Most browsers allow you to refuse to accept cookies; for example:
      1. in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
      2. in Firefox (version 24) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
      3. in Chrome (version 29), you can block all cookies by accessing "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
   2. Blocking all cookies will have a negative impact upon the usability of many websites.
   3. If you block cookies, you will not be able to use all the features on our website.
   4. You can delete cookies already stored on your computer; for example:
      1. in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
      2. in Firefox (version 24), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting Use custom settings for history", clicking "Show Cookies", and then clicking "Remove All Cookies"; and
      3. in Chrome (version 29), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data".
   5. Deleting cookies will have a negative impact on the usability of many websites.

1. Third party websites
   1. Our website includes hyperlinks to, and details of, third party websites.
   2. We have no control over, and are not responsible for, the privacy policies and practices of third parties.